Refund policy
Return & Refund Policy
Last Updated: June 2026
At DaisyClouds, we want you to shop with confidence. If you are not completely satisfied with your purchase, we offer a straightforward and customer-friendly return and refund process.
30-Day Return Guarantee
Customers may request a return within 30 days of receiving their order.
To qualify for a return:
- The item must be unused and in its original condition.
- Original packaging should be included whenever possible.
- Proof of purchase or order confirmation must be provided.
Free Returns
We proudly offer free returns worldwide on eligible orders.
Refund Process
Once your returned item has been received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Please note that financial institutions may require additional processing time.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
We will provide a replacement or full refund at no additional cost.
Non-Eligible Returns
Returns may not be accepted if:
- The item has been used, altered, or damaged by the customer.
- The return request is submitted after the 30-day return period.
- Required proof of purchase cannot be provided.
Contact For Returns
Email: support@daisyclouds.xyz